The Amazon CEO says that AI will mean that ‘less people’ do work that is automated

Amazon CEO Andy Jassy said that the rapid launch of generative artificial intelligence means that the company will one day will require less employees to perform part of the work that computers can handle.

“As with each technical transformation, there will be fewer people doing some of the jobs that technology really begins to automate,” Jassy He told CNBC Jim Cramer in an interview on Monday. “But there will be other jobs.”

Even when AI eliminates the need for some roles, Amazon will continue to hire more employees in AI, robotics and elsewhere, Jassy said.

Earl this monthJassy admitted that he hopes that the company’s workforce will decrease in the coming years as Amazon adopts generative software agents with AI and AI. He told employees in a memorandum that it will be “difficult to know exactly where it results with time”, but that the corporate workforce will be reduced as Amazon expels more technology efficiencies.

It is a message that makes its way throughout the technological sector. Salesforce CEO Marc Benioff last week claimed AI is doing 30% to 50% of the work in your software supplier. Other companies such as Shop and Microsoft They have urged employees to adopt technology in their daily work. The Klarna CEO He said in May That the online lender has managed to reduce their personnel by 40%, partly due to investments in AI and natural wear in their workforce.

Jassy said Monday that AI will free employees of “memory work” and “will make all our jobs more interesting”, while allowing employees to invent better services faster than before.

Amazon and other technological companies have also reduced their labor forces through dismissals in recent years. Amazon has reduced more than 27,000 jobs since the beginning of 2022, and more specific and more specific dismissals are announced in its retail and devices units in recent months.

Amazon’s shares are stable so far this year, with a lower performance than Nasdaq, which has won 5.5%. The action is approximately 10% below its record reached in February, while other megacaps GoalMicrosoft and Nvidia They are all trading very close maximum record.

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